Reply to your order confirmation email or email us at contact@dakohomes.co.uk, and we’ll resolve the issue promptly. Please allow up to 48 hours for a response.

Email us at contact@dakohomes.co.uk before placing your order. If delivery is possible, we’ll confirm the details. Orders will not be processed without prior confirmation.

For Select Day delivery, we’ll call you on the delivery day morning to confirm and provide an estimated timeslot. Our driver will also call approximately one hour before arriving. Please note that delivery times are estimates and may vary.

Upper floors without a working lift incur a charge of £10 per floor per item. For long-distance carrying or special access requirements, additional labour charges may apply. Contact us at contact@dakohomes.co.uk or mention details in the Delivery Comments section during checkout.

We currently accept Cash on Delivery only, helping us keep prices competitive by avoiding high payment processing fees.